Terms & Conditions of Use


By placing an order with GrannyStone.com you agree that job sign-off and proof approval -- whether digitally, via email, by fax or in person -- shall constitute your approval and authorization to proceed with batching, plating and printing your job. Any changes after proof approval may incur charges up to the total cost of the job, depending on what stage of production the job is in at the time of notification of changes.

Returns & Replacements

As custom-printed products cannot be restocked, all sales of custom-printed products are final.  Please review your files carefully prior to submitting them for printing. "Measure twice, cut once!"  However, if a problem exists due to a malfunction on press, your job will be reprinted and shipped with priority.

Please Note: Supplied Content Soft Proofs are for CONTENT ONLY. Compared to Screen Preview, printed colors may vary. This depends on your monitor screen and computer display settings. All full-color images [and text] should be supplied in CMYK mode, at a minimum 300dpi at 100% size. It is highly recommended that all other color call-outs be chosen from a SWOP Standard color source such as the Pantone® Process Color System Guide (for full-color work) or the Pantone® Formula Guides for spot-color work. Please do not choose color based on monitor/screen preview as all monitors display color differently.